Important: by submitting personal data to us and/or using our website, you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described below.
This policy describes the basis upon which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how it will be handled.
We will collect and process personal data about you that will enable us to provide the information you have requested and to assist you. This information will be held in accordance with the current applicable law.
Information you give us
When you contact us, we request certain information from you. This may include your name, job title and contact details including your e-mail address, postcode and telephone number. We will use this data to fulfil your requirements, and we will only ask for data that is adequate, relevant and not excessive for those purposes.
Anonymous data collected through our website
In addition to the information we collect as described above, we use technology to gain information about the use of our website. This includes the internet protocol (IP) address used to connect your computer to the website.
Tracking technologies may record information such as internet domain and host names, browser software and operating types, clickstream patterns and the dates and times when our website is accessed.
Cookies cannot retrieve any personal information about you that may be stored on your computer, nor can they identify who you are.
This information is not combined with information about you from any other source. None of the technologies or cookies we use will identify you personally.
You may choose to accept or decline cookies but declining them may prevent you from taking full advantage of our website.
How we use the information we collect
Information you give to us. We will use this information to understand your needs and provide you with a better service, including to:
· provide you with the information and services that you request from us
· provide you with information about other services we currently – or may in future – offer which may be of interest to you
· notify you about changes to our service
· ensure that the content from the website is presented in the most effective manner for you and for your computer
· improve our service
We may send promotional and/or marketing emails from time to time, or other information which we think you may find interesting using the email address which you have provided. We may contact you by email, telephone or mail for market research purposes. We may use the information to customise the website in accordance with your interests. If you do not want us to use your data in this way, then please notify firstname.lastname@example.org.
Information we collect about you. We will use this information to manage our website. This may include troubleshooting, data analysis, testing, research, statistical and survey purposes. The information is used as part of our policy of keeping our site safe and secure and to:
· improve our site to ensure that content is presented in the most effective manner for you and for your computer
· allow you to use any interactive features of our service
· perform research and analysis about your use of, or interest in, our services or content
· recommend services that may be of interest to you and to other users of our site
We will not hold your personal data for any longer than is reasonable.
We may use a third party service provided by Google, Inc. – Google Analytics – to collect and aggregate data about the usage of our website by visitors to it. This information is intended to inform us and so to enable us – should it be necessary – to improve the user experience of our website. Google Analytics may set cookies on your browser in accordance with their own cookies policy.
Sharing your information
We will only disclose your personal information to third parties:
· where it is necessary for the provision of information or services to you
· if we are required by law to disclose or share your personal data to comply with any legal obligation.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Storage of your personal data
We are committed to ensuring that your information is secure. This includes taking reasonable security measures to help safeguard your personal information from unauthorised access and disclosure.
As you may be aware, no system can be completely secure. Therefore, despite us taking reasonable steps to protect it, we cannot guarantee the security of your personal information, or that searches or other communications with our site will be or will always remain secure. Any transmission of personal data is at your own risk.
Our site may on occasions contain links to and from other websites. If you follow a link to any of them, please be aware that these websites have their own Privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
You have the right to access the personal information that we hold about you. You can request access to details of the information we hold at any time, subject to your meeting any costs that may be applicable.
Law and Jurisdiction
This Privacy and Cookies Policy is governed by English law. Any dispute which may arise shall be subject to the exclusive jurisdiction of the Courts of England & Wales.